Inspection services

  • Policy and whole service review
  • Development of questionnaires and scenarios
  • Focus groups and consultation events
  • Interviews and coaching for senior and frontline staff
  • Mystery shopping/reality checks
  • Report writing
  • Support for Board Members
  • Interviews with staff and other stakeholders
  • Building and supporting teams both senior and staff

DHA Consultancy undertaken a number of inspections with the inspection service, both Housing Corporation and Audit Commission or housing services and Administering Authority Supporting People inspections.